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List ServiceNow records linked to an incident

GET
/v1/integrations/servicenow/incidents/{incident_id}
incident_id
required
string

Incident id, i.e. INC-1 or 42

Example
INC-1

Linked ServiceNow records

Response for listing tickets linked to a risk or incident.

object
tickets
required
Array<object>

A generic preview of an external ticket for autocomplete and linked-ticket display. Works across all ticket integrations (Jira, ServiceNow, etc.).

object
available
required

false when the external system no longer returns this ticket (a dangling link kept visible only so the user can unlink it); true for live tickets. Synthesized unresolved previews set this to false.

boolean
id
required

Opaque external ticket ID.

string
image
required

Icon URL for the ticket type.

string
key
required

Human-readable ticket key (e.g. “PROJ-123”, “INC0012345”).

string
summary
required

Short summary/title.

string
table

The source table the ticket lives in (e.g. “incident”); null when the integration has no such concept.

string | null
url
required

URL to view the ticket in the external system.

string

Incident not found